Maintenance Services
The Housing Authority of Joliet provides routine and emergency maintenance services 24 hours a day. During regular business hours (Mondays through Fridays from 8am to 4:30pm) households are to contact the Property Management Office to file a work order request. After business hours, on holidays, or on weekends, households are to contact the Housing Authority of Joliet’s Maintenance Answering Service at 815.727.0622. If a maintenance issue is not considered to be of an emergency nature and does not pose a threat to the household’s health and safety, the household should wait until normal business hours to call in a request for maintenance services to avoid being billed for unnecessary call out services.
When requesting maintenance services, please make sure to have the following information readily available: Full Name, Rental Unit Address, Telephone Contact Number, a description of what needs to be repaired, and where the repair is needed in the household.
Repair and Replacement Charge Listing
On an annual basis, the Housing Authority of Joliet publishes a Basic Tenant Repair and/or Replacement Charge Listing which contains many items that are regularly repaired or replaced. This document is posted at the Property Management Office in each housing development as well as in the lobby area of the Housing Authority of Joliet’s Main Office, located at 6 South Broadway Street, Joliet, Illinois 60436. The Public Housing Program Basic Tenant Repair and/or Replacement Charge Listing is available for download below.